Does the size not fit you?
You can return the goods to us without giving a reason within the legal period of 14 days from the date of receipt.
In the case of a purchase at a brick-and-mortar store or online reservation, the goods can only be exchanged for others of the same or higher value within 14 days of purchase.
Returning goods
Please fill out the return form - you will see the return code of the Post Office
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Pack the sneaker/clothing box and invoice in a cardboard box to prevent damage to the clothes or sneaker box during shipping
Take the box to the nearest Zásilkovna branch and dictate the return code.
NOTICE
We pay the money for the returned goods into the account no later than 14 days after receiving and checking the returned goods.
Products can only be returned in their original condition without signs of wear. Please return the goods to us including all its components and original packaging.
In the case of using Czech Post, there is a risk of non-delivery of the package and delay of the entire process, please send it by another courier.